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retshidisitswe M

1 reviews | Active since Feb 2012

27 Feb 2023, 15:36

worst Infrastructure service provider in the country - if you have an option DO NOT CHOOSE THEM

i would like to find out from Vumatel how do you expect us to keep our jobs without internet? we have been with out internet since Tuesday. todate nothing has been done or let alone given feedback, the very same thing happened a few months ago after heavy rains, we were without internet for 2 WEEKS! and al get got was a lousy apology...

you cleary dont take us serious becuase you know in our area theres no alternative option.

we are spending so much money on data just to be able to work, yet the main reason to get fibre was for saving money and having access to the internet.

ISP keep deducting their money at the end of the month dispite your incompetece

CAN YOU SEND PEOPLE WHO ARE QUALIFIED TO FIX THE ISSUE SO THAT WE ALSO CAN DO OUR JOBS AND PROVIDE FOR OUR FAMILIES

0
Replies (1)
Vumatel
Vumatel's reply28 Feb 2023, 14:10
Official
 
Good afternoon Retshidisitswe

We trust that you are well 

Thank you veru much for taking our call this afternoon. We will follow up on the network incident and revert back.

Kind Regards
The Vuma Team