Worst Fibre vuma Tel never to be recommended, not to my biggest enemy even!!!

I app**** for a fibre two and half months ago, they gave and installed a month ago after I have lodged so many cases with them, I've been waiting to be activated for a month now I've been lodging cases with super sonic, cases which they ignore. I spoke with some of their technicians on whatsapp they told me my case can not be fix as I need to pay again because my ticket has expired, a ticket never i never even used, some of them even advise me to take this matter to the papers because they were advised to not help me until I pay for the second time for services that I had never even used. I have an ongoing case with then right now and I called super sonic and they told me they have not responded. I will never even refer my worse enemy to VUMA