SA
Sharné Allies-Pettit

1 reviews | Active since Oct 2018

02 Oct 2018, 12:43

Worst Fibre Provider to yet Provide Fibre!

Vumatel, where to start. As a fibre provider you have offered nothing but empty promises and forecasted completion dates. I am a resident in Mowbray Cape Town and I have been struggling with getting fibre installed since June 2018. I am still awaiting as the infrastructure in Mowbray does not comply with fibre for my house! It is October and I am still waiting!!!!!! Your service is outright pathetic, and stop giving me forecasted completion dates, no one has trenched my road yet!!! ALL PROMISES AND FULL OF LIES!

0
Replies (2)
Vumatel
Vumatel's reply02 Oct 2018, 16:13
Official

Good day

We apologise for any inconvenience caused and understand your frustration. We will follow up with the Installations team now so that they can investigate your query

Kind Regards,

The VUMA Team

SA
Sharné Allies-Pettit's update03 Oct 2018, 09:54
Reviewer Update
Sometime today would be great, and please, I dont want your generic replies about wayleaves. Give me something promising other than you are waiting on the Council. Your cold replies show your lack of empathy and that you don't care about your customers