LS
Letlhogonolo S

1 reviews | Active since Oct 2014

25 Sept 2025, 09:51

Worst Fiber Provider !!!

The rating is actually 0 Terrible and painful experience. They guarantee outages than having connections. September alone has been a mess and for that I demand my money back. Support team is not good and updating clients, there is never an ETR which is really frustrating. I am in Equestrian Pretoria East and have been off since early morning 24 Sept. There is no comms or updates. This is affecting our livelihoods & careers. Give me my money back for September as you were never ON!!!!!!

0
Replies (3)
LS
Letlhogonolo S's update02 Oct 2025, 10:34
Reviewer Update
100 tickets have been logged, your services only come back for 1 day then gone again. You need to find a permanent solution to these so called fiber breaks in !!!! You are taking us for granted!!!! NEVER BEEN ONLINE for October.... NO man guys NO !!
LS
Letlhogonolo S's update03 Oct 2025, 08:13
Reviewer Update
Day 3 of no connection last communication being yesterday at 11:03 am. Very say to experience
LS
Letlhogonolo S's update06 Oct 2025, 10:07
Reviewer Update
Today is day 6 with no connection. Interesting !!