LM
Lesedi M

1 reviews | Active since Sept 2024

27 Sept 2024, 18:47

WORST EXPERIENCE EVER

Having the worst experience ever! Joined in August and I thought all my details were linked to the service provider until I needed to make payment for the next 30 days, to my surprise the sales agent who assisted me COURTNEY did not call THE ISP to link my account, now I habe been without connection going on 48hours.

When spoken to she could care less about the impact this has had on me as I work from home and I made this clear to her.

WORST EVER!!!!!!

0
Replies (1)
Vumatel
Vumatel's reply30 Sept 2024, 12:34
Official
Good day Lesedi Molapo. 

Thank you for the details. 

We have escalated your line to our maintenance team to have a look. 

Kind regards
Amanda