Worst experience and customer service!!!!

Please can someone explain to how a big company like Vumatel uses a company like skifiber or original skifi to distribute their business as all they do is blame clients and ***** their money. If Vuma does not do anything about this i will remove vuma and go with a different company. I dont care if its a third party they still represent you as the main consumer and provider of the line. I would actually love to see if you guys actually respond as skifiber dont bother