WORST EXPERIENCE

I have been waiting for Vuma to activate my Fiber line since the 1st of June. I have been send from pillar to post! They contacted me with a different property of mine where the giver is active and perfectly fine. Made me do a whole payment change UNNECESSARILY. Then their agent sent a technician out to my property, however the technician ended up in Roodeport JHB I however reside in Goodwood Western Cape. That was the second thing they got wrong it took them a hole week to rectify this.(still not sure if this is sorted) Then we called back, and agent then told us our ISP cancelled our order. I contacted Afrihost (my ISP) Their response: no ma’am the order is still pending We did not cancel your order.. I googled a Vuma office in the Northern Suburbs, Then they had moved offices. Now! This is my experience with Vuka for the past two weeks! It has been HORRIBLE! Their agents and subcontractors are so *********** you can clearly see there is no structure and huge lack of communication between the various parties within the organisation. I’m appalled by their services. I still don’t have Fiber activate at my premises and I don’t know how here to go or how to rectify this issue! No accountability or seriousness is given to a longstanding client!