Worst customer service ever!!!!!

I am experiencing the worst customer service ever.I app**** for fibre installation on the 4th April,received my router on the 7th April from Afrihost.With no communication whatsoever i called and messaged Afrihost to let them know i have received my router but still awaiting installation and activation.They informed me that i should wait for a call from VUMATEL for schedule date.Days passed with no contact from Vuma or from Afrihost.I again called daily,messaged daily,been sent from pillar to post,when i call Vumatel they tell me that i should contact Afrihost coz they logged activation instead of installation,when i call Afrihost they inform me to wait for a call from Vumatel and that they logged me for installation and not activation.ive been calling speaking to numerous consultants with ZERO help,all i hear is "we've escalated the matter" ," please wait for a call for scheduling" !!!..Its 14 days later,i called again today and still no communication from ANYONE not Afrihost,not Vumatel and was told yet again " We've escalated the matter".Worse part Vuma is unfortunetly the only fibre provider in my area!!!!

I would not recommend this businesses to ANYBODY ,this is the poorest of poorest service ever.