Worst Customer Service EVER

Worst service provided EVER!!!!! I have moved to a new premises and informed Vumatel beforehand of the move. The new apartment had a fibre box installed already as the previous tenants also had fibre. Vumatel assured me that it would be an easy proses and I should just plug in my device and call them to activate and after 24-48 hours I will be up and running again. 11 Days later it's still not activated. I call every day, placed on hold and send from pillar to post and sometimes have to hold on until the call cuts off and I have to call back again.

Thank you for your pathetic service Vumatel, you just lost yourself a very very loyal customer due to your incompetence and " I don't give a **** about my customers" attitude!!!