LP
Louisa P
1 reviews | Active since Mar 2023
29 Nov 2024, 12:54
Worst company and non existant customer service
Ongoing complaint since October 2024. Unfortunately, as it happens Vumatel is the only provider in my area. Their customer service and service is no existant. They take their own sweet time to even reply to complaints via their *** email. If you ever have to choose between them and another provider, please do yourself a favour and do not even consider them. The worst company I've ever had to deal with.
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Replies (1)LP
Louisa P's updateReviewer Update
02 Dec 2024, 12:21This is ongoing since October 2024. We are in Dec now. I have done all I can from my side and sent proof ect and all you can respond with is:
Good morning Louisa
We trust that you are well
We are truly sorry to hear about your experience. We will follow up with the team and advise.
Kind Regards
The Vuma T
Good morning Louisa
We trust that you are well
We are truly sorry to hear about your experience. We will follow up with the team and advise.
Kind Regards
The Vuma T
LP
Louisa P's update02 Dec 2024, 12:21
Reviewer Update
This is ongoing since October 2024. We are in Dec now. I have done all I can from my side and sent proof ect and all you can respond with is:
Good morning Louisa
We trust that you are well
We are truly sorry to hear about your experience. We will follow up with the team and advise.
Kind Regards
The Vuma T
Good morning Louisa
We trust that you are well
We are truly sorry to hear about your experience. We will follow up with the team and advise.
Kind Regards
The Vuma T
