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pravashna P

1 reviews | Active since Jan 2017

01 Aug 2017, 18:51

Worse than Telekom. And that's saying something

<p>Had to schedule an installation. So I took a day off work. They came at 11:30 which was the scheduled time. Installed the box inside the I'm informed that another team will be coming to activate the line. I called 5 times and they said they are busy. I asked by what time they will be by my place. Then said at 6:30pm. I called at 6 and they said that they will not be coming out as installation has closed. They made me waste a whole day for a 10 min job.</p>

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Replies (1)
Vumatel
Vumatel's reply02 Aug 2017, 12:47
Official

Good day Pravashna

We sincerely apologise for any inconvenience caused. Please note that we have escalated this to our Operations department for urgent attendance and we will be in contact with shortly.

Should you require any further assistance please email us at *** .

Once again we sincerely apologise for this.

Kind regards,

The VUMA Team