Worse service ever

Worst service no one knows what is going on in the business like everyone is just doing what they want marlene don't even care to answer my calls The only person who really try to assis is muzi the technical guy internet is down since 23 march everything is fine on the line to router etc but need tobe active on the vumatel side and that the can't even do muzi have beenby my place 3 times and they still can't do it