Worse company to go to for fibre

I placed an order with one of the sales rep to get fibre installed at my property on the 2nd of June, I have been told that tge installation would be done within 72 hours after i make the payment , I waited the entire week and still no installation , my neighbour in the same area as me placed the order tge same time but they installed the installtion for my neighbour but no one came to install my service i did contact the sales rep who only opens up a complaint and does not contact them directly to to find out exactly whats going on, i now come to a point were i have asked the sales rep to cancel my order cause its been more that 2 weeks and im without service but paid for the entire month of service, im shocked that there was 2 complaints opened up and i have not received and correspondence from the company , worse service ever waiting gor something that was already paid for with lies from the sales rep stating they will be coming within 48 hours after the complaint was opened , worse company to deal with will be waiting forever just glr the service to be installed then imagaine if u have an issue with the service how long that would take to be resolved 👎👎👎👎👎👎👎👎👎👎 now going to tell my friends and family DONT EVER GO WITH VUMATAL 👎👎👎👎👎👎👎👎👎👎👎👎