NN
Nompumelelo N
1 reviews | Active since Nov 2010
11 Apr 2024, 05:31
Without internet for 3 months
My internet has been down since 30 January 2024 I then logged a query with Webafrica. Faulty logged with Vumatel *** on the 17th of February that faulty was closed without any communication. I then contacted them again to find out why the query is closed whilst my line was still not working. I was told technician was shot in Umlazi so teams where withdrawn it's been 3 months now without service. I just want my February and March to be refunded I will find another service provider.
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Vumatel's replyOfficial
11 Apr 2024, 10:16Good morning, Nompumelelo Ndlovu
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire Umlazi region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority. Should you wish for a refund, please contact your ISP.
Kind regards,
The Vuma Team
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire Umlazi region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority. Should you wish for a refund, please contact your ISP.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply11 Apr 2024, 10:16
Official
Good morning, Nompumelelo Ndlovu
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire Umlazi region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority. Should you wish for a refund, please contact your ISP.
Kind regards,
The Vuma Team
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire Umlazi region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority. Should you wish for a refund, please contact your ISP.
Kind regards,
The Vuma Team
Best regards,