SN
Sharitha N
1 reviews | Active since Dec 2022
31 Aug 2026, 11:04
WiFi issues with Vumatel
I have logged several times with Vumatel Afrihost about the WiFi not working. They have not responded. Since Friday 27/08/2026 around 10am, my WiFi stopped working. This is an impact on me, as I work remotely. On there WhatsApp Chanel. They keep saying no "response" from my end. No human comes online or no calls from them. How does this service my everyday requirements with the WiFi being down?
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Vumatel's replyOfficial
31 Aug 2026, 11:28Dear, Sharitha
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply31 Aug 2026, 11:28
Official
Dear, Sharitha
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.
This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,