JC
Jane C

1 reviews | Active since Oct 2015

17 Oct 2023, 09:09

WIFI issues, **** service

I haven't been able to use my WIFI for days. There's no connection at all and when I try to get in contact with the company I'm being told all is ok. How is everything ok when I cannot connect to my WIFI for days and the company is not even willing to assist. My debit order goes through normally even without receiving the services I signed up for.

0
Replies (1)
Vumatel
Vumatel's reply17 Oct 2023, 14:55
Official
Good day Jane 

We hope that you are well 

Kindly note that the line is up on our end. Can you please advise what lights are showing on the device and if you have any flashing lights?

Kind Regards 
The Vuma Team 

Best regards,