NV
Nokubonga V
1 reviews | Active since Mar 2023
25 Sept 2024, 12:48
WIFI Connection
I have a query regarding payment I made on the 19 September,Since payment was made we have never used nor accessed the Wifi. We have tried making means to text but no one has rep****,this has been happening for the second time now.I dont know which channel or route i have to take now imagine paying for a service but you cant have access to it.Iam very disappointed cos I always pay the account at Pick n pay sometimes online anf immediately after payment it allows access.Please let me know exactly where I SHOULD pay hence i have been using this channel.
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Replies (2)
Vumatel's replyOfficial
25 Sept 2024, 13:20Good day Nokubonga
Please follow up with your ISP to assist update payment on the service , as the line has expired and payment is required on our end. We unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Please follow up with your ISP to assist update payment on the service , as the line has expired and payment is required on our end. We unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply25 Sept 2024, 13:20
Official
Good day Nokubonga
Please follow up with your ISP to assist update payment on the service , as the line has expired and payment is required on our end. We unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Please follow up with your ISP to assist update payment on the service , as the line has expired and payment is required on our end. We unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
NV
Nokubonga V's updateReviewer Update
16 Oct 2024, 16:31Good day
My apologies for replying this late..I am still not assisted around my area its been a full month now,I payed but Wifi is not connecting.Iam using Panasonic service provider.
My apologies for replying this late..I am still not assisted around my area its been a full month now,I payed but Wifi is not connecting.Iam using Panasonic service provider.
NV
Nokubonga V's update16 Oct 2024, 16:31
Reviewer Update
Good day
My apologies for replying this late..I am still not assisted around my area its been a full month now,I payed but Wifi is not connecting.Iam using Panasonic service provider.
My apologies for replying this late..I am still not assisted around my area its been a full month now,I payed but Wifi is not connecting.Iam using Panasonic service provider.