OS
Onezwa S

1 reviews | Active since Jun 2023

21 Jun 2023, 11:47

Wifi

Horrible customer service! My wifi was supposed to get installed last week Saturday at 14:00 and the guys didn’t pitch. I called and they came on Monday at 15:00 they said the pole is off and will send maintenance to come on Tuesday to fix it, they didn’t come. My wifi is still not up and running. And there is absolutely no communication! I regret buying!

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Replies (1)
Vumatel
Vumatel's reply21 Jun 2023, 12:23
Official
Good day Onezwa S

Thank you for getting in touch. 

We are truly sorry to hear about this experience. We have escalated to the installations team and they will get in touch. 

Kind regards
The Vuma Team