WiFi
They have been debiting my account twice as far as December 2021 , sent the concern I have not received any response it's been 2weeks now
Helpful (0)
Replies (5)0
Replies (5)
Vumatel's replyOfficial
22 Jul 2022, 08:38Good day Nobuhle
Hope this email finds you well.
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Vuma Team
Hope this email finds you well.
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Vuma Team
Vumatel's reply22 Jul 2022, 08:38
Official
Good day Nobuhle
Hope this email finds you well.
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Vuma Team
Hope this email finds you well.
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Vuma Team
Vumatel's replyOfficial
22 Jul 2022, 09:46Good day Nobuhle
Hope this email finds you well.
Please note that we have escalated your refund request to the account team to advise. We will revert once feedback is received.
Kind Regards
Zoleka Guca
Hope this email finds you well.
Please note that we have escalated your refund request to the account team to advise. We will revert once feedback is received.
Kind Regards
Zoleka Guca
Vumatel's reply22 Jul 2022, 09:46
Official
Good day Nobuhle
Hope this email finds you well.
Please note that we have escalated your refund request to the account team to advise. We will revert once feedback is received.
Kind Regards
Zoleka Guca
Hope this email finds you well.
Please note that we have escalated your refund request to the account team to advise. We will revert once feedback is received.
Kind Regards
Zoleka Guca
's updateReviewer Update
22 Jul 2022, 09:51Thank you in waiting.
's update22 Jul 2022, 09:51
Reviewer Update
Thank you in waiting.
Vumatel's replyOfficial
22 Jul 2022, 11:22Good day Nobuhle
Thanks for the response.
Please note that we have escalated to team and advised that you make contact with ISP as the ISP has access to the payments records. Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Zoleka Guca
Thanks for the response.
Please note that we have escalated to team and advised that you make contact with ISP as the ISP has access to the payments records. Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Zoleka Guca
Vumatel's reply22 Jul 2022, 11:22
Official
Good day Nobuhle
Thanks for the response.
Please note that we have escalated to team and advised that you make contact with ISP as the ISP has access to the payments records. Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Zoleka Guca
Thanks for the response.
Please note that we have escalated to team and advised that you make contact with ISP as the ISP has access to the payments records. Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
Zoleka Guca
's updateReviewer Update
22 Jul 2022, 12:06Where do I find the ISP again, if you their information kindly share 👏🏽
's update22 Jul 2022, 12:06
Reviewer Update
Where do I find the ISP again, if you their information kindly share 👏🏽