MB
Megan B

1 reviews | Active since Feb 2025

21 Feb 2025, 09:32

Wifi

Their is service is really pathetic and still I haven't gotten proper feedback. Wednesday 19th Feb I logged a fault with them for a technician to come out and have a look at a damaged cable. The past two days I've been receiving emails stating that a technician has been dispatched up until today 21st Feb I'm still waiting for that "dispatched technician" only to find out now the call has been closed and resolved according to them, and another call needs to be logged for to wait how long now again. Their service is honestly pathetic, I too work in a call centre so I know the vibes

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Replies (1)
MB
Megan B's update22 Feb 2025, 07:03
Reviewer Update
This could've been sorted out in the week already and now ive been told I must wait until Monday, why can't it be sorted over a weekend? And still I haven't received my quote which I was supposed to have received yesterday already