ZX
Zanele X

1 reviews | Active since Oct 2020

26 Jan 2023, 06:30

Why is difficult to get of them

Very difficult to get hold of them. They haven’t debited my account therefore I don’t have data and I can’t get hold of them. This is so frustrating.

0
Replies (5)
Vumatel
Vumatel's reply26 Jan 2023, 07:31
Official
Good day 
Please note that your Vumatel order is still awaiting ISP application approval. Kindly follow up with your ISP.


Kind Regards
The Vuma Team
ZX
Zanele X's update26 Jan 2023, 08:00
Reviewer Update
I just need you to debit my card so my wifi can be activated again please already updated the card details.
ZX
Zanele X's update26 Jan 2023, 08:00
Reviewer Update
Do you have email address I can write to?
Vumatel
Vumatel's reply26 Jan 2023, 13:53
Official
Good day 
Please contact your ISP for any assistance with the above inquiry.


Kind Regards
The Vuma Team
ZX
Zanele X's update26 Jan 2023, 13:58
Reviewer Update
This is exactly what I mean who is my ISP and what is their email address. Why doesn’t Vumatel have a customer service email address?