What an utterly useless company

Item: Vumatel
Rating: 1
Author: Lloyd G

I have a fibre line to my home. I even have a modem. All I need is for Vumatel to send me a ****ing modem and activate my data package.

9 days later and I still have NOTHING!!!

You send me an installation confirmation request for MIDNIGHT, which I would accept right now, the only downside is that the request is for midnight, on the night BEFORE!!!!!!!

Now apparently Brightlink will contact me, "hopefully today or tomorrow" - Quoted from your call centre agent.

kindly get someone to contact me so I can cancel this contract before you ****ing assholes bill me, then we really are going to fight.

Helpful (0)

Replies (2)

Vumatel's replyOfficial

15 Feb 2018, 14:18

Good day

Please accept our sincere for the service you have received thus far.Please be advised that we are looking into your issue and we will be in contact with you to provide feedback.

Regards

The Vuma Team

Vumatel's reply15 Feb 2018, 14:18

Official

Good day

Please accept our sincere for the service you have received thus far.Please be advised that we are looking into your issue and we will be in contact with you to provide feedback.

Regards

The Vuma Team

Lloyd G's updateReviewer Update

19 Feb 2018, 10:47

Surprise surprise. More calls from you people, more promises, more lies and NOT ONE step closer!!!! Stop making promises that you have no intention of keeping.

Lloyd G's update19 Feb 2018, 10:47

Reviewer Update

Surprise surprise. More calls from you people, more promises, more lies and NOT ONE step closer!!!! Stop making promises that you have no intention of keeping.