LB
Lize B

1 reviews | Active since Jun 2021

22 Jun 2021, 08:09

What a *******, cant wait for contact to end

So last month we got the letter. Fibre price increase due to Name change from SADV to Vumatel... Take note NO INFRASTRUCTURE changes, purely just a new name...(still not sure how this is now my problem) 10/10 line price going up from R599 to R799.. Now according to this https://mybroadband.co.za/.../402723-big-vumatel-price... there is a drop with ISP`s and they are increasing line sizes so my question now is... The name change took place April 2020 already so why only now are the pricing increased and why only with CFibre as ISP??? Seeing that no one bothers to provide clarity when an email is sent I will now become a pain in the ass on Facebook and social media. How is this justified? With CFibre our line size remains unchanged. No extra work was done to justify this increase? So Vumatel Cell C Fibre are you going to elaborate? I see Openserve is hard at work in the area. My Contract ends December, will gladly move over if need be and pricing are better. I can move over to Web Africa and Openserve at the end of the year and I can get 100/25 line for the amount I am currently paying. Really Fed Up. How can you only increase your price more than a year after the name change and why should we as consumers pay the price. When asking Cell C they are quick to send you your cancellation fee not even a discussion or any explanation provided. Shocked to say the least. Hoping someone who atleasts know what they are doing will contact me

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