GV
Gaby V
1 reviews | Active since Dec 2021
01 Dec 2022, 14:49
WHAT A JOKE
My ISP Provider is Webafrica and I have not had internet for 3 days - No one is assisting just having to deal with Willie on whatsapp - I NEED URGENT ASSISTANCE. My payment came off my account and I don't have access to the internet at all! This is ridiculous
Helpful (0)
Replies (7)0
Replies (7)
Vumatel's replyOfficial
01 Dec 2022, 15:12Good day
We apologize for the experience thus far.
Kindly follow up with your ISP as your service appears to be canceled on our end.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Kindly follow up with your ISP as your service appears to be canceled on our end.
Kind Regards
The Vuma Team
Vumatel's reply01 Dec 2022, 15:12
Official
Good day
We apologize for the experience thus far.
Kindly follow up with your ISP as your service appears to be canceled on our end.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Kindly follow up with your ISP as your service appears to be canceled on our end.
Kind Regards
The Vuma Team
GV
Gaby V's updateReviewer Update
01 Dec 2022, 15:16I have been following up with my ISP for the last 3 days and the problem is with VUMA, as I am told. Also, the service has been cancelled but a payment of R529 was deducted this morning. I have not requested a cancellation, so not sure why my account has been cancelled! I need answers
GV
Gaby V's update01 Dec 2022, 15:16
Reviewer Update
I have been following up with my ISP for the last 3 days and the problem is with VUMA, as I am told. Also, the service has been cancelled but a payment of R529 was deducted this morning. I have not requested a cancellation, so not sure why my account has been cancelled! I need answers
Vumatel's replyOfficial
01 Dec 2022, 15:38Good day
We can note that we ca not advise on the cancelation and termination as the payment has not reflected on our end.
Kind Regards
Zoleka Guca
We can note that we ca not advise on the cancelation and termination as the payment has not reflected on our end.
Kind Regards
Zoleka Guca
Vumatel's reply01 Dec 2022, 15:38
Official
Good day
We can note that we ca not advise on the cancelation and termination as the payment has not reflected on our end.
Kind Regards
Zoleka Guca
We can note that we ca not advise on the cancelation and termination as the payment has not reflected on our end.
Kind Regards
Zoleka Guca
GV
Gaby V's updateReviewer Update
01 Dec 2022, 15:51It has not been cancelled -I want to know what is happening! It has been 3 days?? What is the issue
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GV
Gaby V's update01 Dec 2022, 15:51
Reviewer Update
It has not been cancelled -I want to know what is happening! It has been 3 days?? What is the issue
image.png 65.07 KBimage.png 42.11 KB
image.png 65.07 KBimage.png 42.11 KB
GV
Gaby V's updateReviewer Update
01 Dec 2022, 16:17 I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GV
Gaby V's update01 Dec 2022, 16:17
Reviewer Update
I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GV
Gaby V's updateReviewer Update
01 Dec 2022, 16:17 I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GV
Gaby V's update01 Dec 2022, 16:17
Reviewer Update
I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GV
Gaby V's updateReviewer Update
01 Dec 2022, 16:17 I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GV
Gaby V's update01 Dec 2022, 16:17
Reviewer Update
I NEED ASSISTANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!