AN
Alston N

1 reviews | Active since Aug 2016

26 Sept 2018, 22:16

Week 10 and still waiting

10th week now and still waiting for my Fibre, this after being to Telkom Bayside center twice and Call Telkom Call Centre multiple times.

I did receive my Router via Courier on Monday and a sms stating that this service is now ready to use and i will be billed pro rata 09/18/2018 . How is it ready to use and trust me if you don't have service i don't pay anything pro rata!

0
Replies (2)
AN
Alston N's update26 Sept 2018, 22:24
Reviewer Update
Maybe I should just keep my ADSL instead of fibre
Vumatel
Vumatel's reply27 Sept 2018, 09:12
Official

Good day Alston,

We truly apologise for the experience that you have had with us thus far, a Vuma hero will make contact with you to assist.

Kind regards

The Vuma team