TK
Tholwana K

1 reviews | Active since Jun 2018

04 Apr 2024, 12:55

Webafrica(Vuma) I want my money back

We moved address and requested the do a new installation only for one of the consultants to pay our old installation to the old address. We then continue to speak to different consultants saying they will just move the funds to the new address and send an installer. We then received a call from one of their consultants saying we should cancel and request a full refund to which we agreed and we still have not received any call and getting the run around. Their call centre is not going through and the chat bot is not send us any feedback.

My name is Joseph Phora Cell *** Email: ***

Payments were done on the 24/03/24 I want my money back

0
Replies (1)
Vumatel
Vumatel's reply04 Apr 2024, 18:13
Official
Good day Tholwana

Thank you for being in contact with us. Please provide us with your old address and new address so that we can look into your query.

Regards
The Vuma Team