DC
Delano C

1 reviews | Active since Jun 2012

02 Aug 2017, 09:49

We strive towards incompetence

<p>Called in twice to install a fibre line. On both occassions told that there is no record of an installation being booked. Sent from pillar to post with no one being able to help. Subsequently the phone being put down on me once asking for a mann=ager or team leader. Would happily leave the provider, however i am unfortunately stuck in a contract.</p>

0
Replies (1)
Vumatel
Vumatel's reply02 Aug 2017, 13:07
Official

Hi Delano

We sincerely apologise for any inconvenience this may have caused. Kindly note that we have escalated this to our Scheduling department for further assistance and will be in contact with you shortly.

Should you require any further assistance please email us at *** .

Once again we sincerely apologise for this.

Kind regards,

The VUMA Team

Best regards,