1 reviews | Active since Mar 2017

05 Mar 2017, 17:07

Way too many excuses and lies!

<p>I've been disconnected for 5 days due to some technical issue that seems to vary by the day depending on who I speak to at Vumatel. What really irritates me is that I'm the one following up instead of them. I still don't have Internet to my home and the call centre & techies don't seem to care. I wouldn't recommend anyone to Vumatel, you can't run a business that customers can't trust!</p>

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Replies (1)
Vumatel
Vumatel's reply06 Mar 2017, 10:06
Official

Good day Desmond,

We apologise for any inconvenience caused and understand your frustration.

Kindly note that we have escalated your issue to the Support Team and we will be in contact with you.

Should you require any further assistance, please send your email to *** so that we can assist you.

Apologies again.

Kind Regards,

The VUMA Team