KJ
K J

1 reviews | Active since May 2018

02 May 2018, 19:34

WARNING Businesses STAY AWAY!!!

Up to 6 days a month EVERY month with no connection!!!! That’s a 20% down time every month!!! What is wrong with you people??? Customer service is pathetic, call after call every so called VUMA hero gives you a different answer.... They lie about the issue being assigned to a technician just to get you off the phone.

What is worse is that it’s the same issue multiple times a month, the technicians do such a sloppy job with wiring the fiber in the complex that every time a different technician touches the manhole where the connections are made then the connection is broken. EVERY TIME.

You should see the photos I have taken of what a disgusting state the technicians leave the wiring. I WILL POST THE PHOTOS ON SOCIAL MEDIA FOR BUSINESSES and PRIVATE CUSTOMERS to see what quaility work VUMA does.

This complaint comes from months and months of pataience.

Imagine a business having a 20% downtime in connection every month... it’s suicide DONT put yourself or your business through it.

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