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Sithembele S

1 reviews | Active since Jul 2012

14 Sept 2020, 17:14

Waiting on Fibre for a long time

I have been applying for fibre to be installed in my residence but I can seem to do this because there is a message "This location has an in-flight installation order with another ISP. You may not place an order for this address." that I keep getting when I try to place an order. I have made calls to Vumatel but I am told to speak to the ISP Service Delivery Manager to remove the address from the ONT.

I am not fami**** with all that and I am getting frustrated now because it's been a while now and nothing is happening.

The address in question is 76 Canterbury Road, Highbury Park, Kuilsriver, 7580.

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Replies (1)
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Sithembele S's update17 Sept 2020, 17:26
Reviewer Update
I have sent the email yesterday and no one has helped me or responded to the email yet. Please assist as this is causing an unnecessary frustration.