AB
Anve B
1 reviews | Active since Sept 2022
14 Dec 2022, 06:48
Vumtel unavailble for almost 7 days
This seems to be the new normal from Vumatel now since October 2022. Fiber is unavailble for days without any notification of up time. This time is worse and almost going seven days now without fibre.The price remains the same though paying for a service that is unavailable.
Helpful (0)
Replies (6)0
Replies (6)
Vumatel's replyOfficial
14 Dec 2022, 08:01Good day
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply14 Dec 2022, 08:01
Official
Good day
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.
Kind Regards
The Vuma Team
AB
Anve B's updateReviewer Update
15 Dec 2022, 05:43I plead with you guys to give me an update or have the decency to call me.
AB
Anve B's update15 Dec 2022, 05:43
Reviewer Update
I plead with you guys to give me an update or have the decency to call me.
Vumatel's replyOfficial
15 Dec 2022, 08:28Good day
Kindly note that we required the full address and we can provide an update on your inquiry.
Kind Regards
The Vuma Team
Kindly note that we required the full address and we can provide an update on your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply15 Dec 2022, 08:28
Official
Good day
Kindly note that we required the full address and we can provide an update on your inquiry.
Kind Regards
The Vuma Team
Kindly note that we required the full address and we can provide an update on your inquiry.
Kind Regards
The Vuma Team
Vumatel's replyOfficial
15 Dec 2022, 09:44Good day
Kindly see below feedback from the team regarding the repairs in the area.
" CP advised that load shedding is affecting them, and will test tickets once electricity is back "
Kind Regards
The Vuma Team
Kindly see below feedback from the team regarding the repairs in the area.
" CP advised that load shedding is affecting them, and will test tickets once electricity is back "
Kind Regards
The Vuma Team
Vumatel's reply15 Dec 2022, 09:44
Official
Good day
Kindly see below feedback from the team regarding the repairs in the area.
" CP advised that load shedding is affecting them, and will test tickets once electricity is back "
Kind Regards
The Vuma Team
Kindly see below feedback from the team regarding the repairs in the area.
" CP advised that load shedding is affecting them, and will test tickets once electricity is back "
Kind Regards
The Vuma Team
AB
Anve B's updateReviewer Update
17 Dec 2022, 07:52When will I get a response because load shedding is not 24/7.
AB
Anve B's update17 Dec 2022, 07:52
Reviewer Update
When will I get a response because load shedding is not 24/7.
AB
Anve B's updateReviewer Update
21 Dec 2022, 06:50Today is the 20th of the month and no feedback since the 15th and still no internet since the 08th of December 2022. This is really my first time ever dealing with a Company that do not care about their client because there is no competition.
AB
Anve B's update21 Dec 2022, 06:50
Reviewer Update
Today is the 20th of the month and no feedback since the 15th and still no internet since the 08th of December 2022. This is really my first time ever dealing with a Company that do not care about their client because there is no competition.