DW
DaGlorious W

1 reviews | Active since Oct 2022

31 Oct 2022, 11:17

Vumtel lacks sense of urgency

Internet has been down ever since I changed service provider...ticket still not resolved after a week, this is unacceptable Please solve this today !! Ticket number 933163

0
Replies (4)
Vumatel
Vumatel's reply31 Oct 2022, 11:26
Official
Good day 
We apologize for the experience thus far.
Please note that the above-provided ticket has been assigned to our maintenance team to assist. We will revert once feedback is received.


Kind Regards
The Vuma Team
DW
DaGlorious W's update31 Oct 2022, 13:06
Reviewer Update
A week later perhaps.. This is the same template message I've been getting the Whole of last week..
DW
DaGlorious W's update31 Oct 2022, 13:57
Reviewer Update
Matter has been resolved..thank u
Vumatel
Vumatel's reply03 Nov 2022, 09:34
Official
Pleased to hear that your inquiry has been resolved.