NM
Nanda M
1 reviews | Active since Jun 2018
20 Jun 2018, 11:32
Vumtel at its worst
Vumatel is taking ever to connect the fibre line installed in our complex. The feedback I get is it's not " LIVE" and I have wait for their teams. Why it takes so long to get it connected from your main line to installed fibre line in our complex?
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Replies (2)
Vumatel's replyOfficial
20 Jun 2018, 14:28Hi nand9
Thank you for taking my call today so that I could communicate the estimated time for "go live".
We will continue to track this and provide updates.
Kind Regards
The VUMA Team
Vumatel's reply20 Jun 2018, 14:28
Official
Hi nand9
Thank you for taking my call today so that I could communicate the estimated time for "go live".
We will continue to track this and provide updates.
Kind Regards
The VUMA Team
NM
Nanda M's updateReviewer Update
28 Jun 2018, 19:12After the continuous chasing, finally the line went "Live"
Technicians from Nanofibre (Vumatel 3rd party) came to install the fibre connection at my place.
To add more problems to the list, they have left unfinished and without giving a proper answers on the work to be done.
We cannot sit and wait for you guys to pitch up to finish the work. Is that why you have an scheduling system and some one called super"zero" who don't ever respond to queries?
Pathetic service pre connection leave me to think, how much Vumatel will do care about the customer post installation.
NM
Nanda M's update28 Jun 2018, 19:12
Reviewer Update
After the continuous chasing, finally the line went "Live"
Technicians from Nanofibre (Vumatel 3rd party) came to install the fibre connection at my place.
To add more problems to the list, they have left unfinished and without giving a proper answers on the work to be done.
We cannot sit and wait for you guys to pitch up to finish the work. Is that why you have an scheduling system and some one called super"zero" who don't ever respond to queries?
Pathetic service pre connection leave me to think, how much Vumatel will do care about the customer post installation.