Vumatel/Webafrica useless employees

Worst service ever.. I singed up on the 19th and paid on the 20th 2 different installation people have been coming in and out of my house and blaming each other for the line not working... The people I speak to on whatsapp are useless even right now I am chatting with someone called sesethu and I have explained my issue and sent a screen short that I received an email with user name and password but we cannot pick up the user name still... I have been fighting with you people for 2 weeks already and it's convenient that we can only speak to your agents on the phone when you want to sign up but when experiencing issues we have to chat to your *********** agents on WhatsApp.. I want a refund and come get your router from my house.. Very disappointed I wish I had listened to the people who warned me about you before signing up