Vumatel/Webafrica

Signed up 1 May 2024, paid the sign up fee. Was sent from pillar to post by both Webafrica and Vumatel. Received an order number from Vumatel on the 8 May 2024 informing me they will be in contact soon to arrange the installation at my home. Followed up with calls and whatsapp to Webafrica only to be told there is nothing they can do but escalate the issue. FYI it was escalated a few times. Finally last week, Webafrica informs oh Vumatel don't have more capacity to ad on new customers. At the same time I reached out to Vumatel on X (Twitter) because there is no other way but social platforms to make contact with them. Today Vumatel responded and said oh our main server in Plumstead has reached capacity and we are waiting on the municipality for approval. Based on the other reviews I'm most probably going to struggle for my refund. Did Vumatel inform the public in Cape Town or the ISP's not to sign up anymore new clients and take their money, because they are not capable adding them to their network? What sort of shady business are they running?