Vumatel/Webafrica

Last month I signed up with WebAfrica to install fibre, I paid the fees, only to find out the agent took down the incorrect address. To correct this a new order was placed, however payment took days to allocate from old order to new order. Eventually I repaid. The installation was done last Friday, however I am still not activated. On communication with both Vumatel and Webafrica, no one can provide a turnaround time. The agents are not properly trained. Very disappointing service, there are only poor service comments about Vumatel on every social media platform. They take hours to respond to a message, there is no contact number to call. Extremely poor service.