1 reviews | Active since Sept 2022
Vumatel's disgraceful service
have had the most pathetic service this far from your brand.
Fibre was installed last week Thursday, it is a week later and I still do not have access to fibre.
I have emailed 3 times with multiple calls to the ISP provider and Vumatel with no joy and the only response I continue to receive is that ' we have requested feedback from the technical department '
I find this to be totally ridiculous.
Do you not value your clients????
I am a new client as well and the after sale service is disgusting.
I work in customer service and this service you provide is a let down.
I regret taking out this service as I have
Have no service from your establishment thus far.
I am extremely disappointed.
Get a manager to call me ASAP otherwise I will report this to yhe highest authority as well as Hello Peter.
I have requested for someone to call me twice with no response.
How can a manager not be available at the cape town branch???
How can a manager not be available at the cape town branch???
