Vumatel's business and service is PATHETIC & DISGRACEFUL

Vumatel's service is pathetic and disgraceful. Citizens should get the right to choose which companies install the fibre in their areas..I'm sure Vumatel would be last on the list..their prices are the highest, their activation is tardy, their customer service is PATHETIC...if I could remove their fibre cabling from my house and area I would..but because we are FORCED to use their services, they are holding the consumers ransom with the monopoly...this is the 4th day that the household is without wifi...and the tenants must work from home...Vumatel doesn't even have standby staff to activate lines over weekends...how is that possible in this day and age??????Please help us not to be held ransom by the fibre companies!!!!once fibre is installed, the lines must be opened so that consumers can choose themselves who to use after a minimum of being with the existing cabling company of 12 months...I'm irritated, angry, frustrated and giving me hypertension.....Please HELP!!!!!

FROM A DISGRUNTLED, UNHAPPY IRRITATED, AGITATED, FRUSTRATED CONSUMER