1 reviews | Active since Apr 2023
Vumatel/Home Connect/Thanks Alot
Again more dissatisfaction with Vumatel/Home Connect.From giving incorrect timeframes to giving me false expectations of installations to busting water pipes and leaving a job half done and still no service.Did I pay for the Fibre or a journey of incompetence and frustration.If you cannot provide a service then tell people to use other providers.Also employ more competent people who can do the job properly and not be negligent and destroy stuff. I paid on the 13 of February and technician met me and stated all the needs to be done is installation bit clearly he did not know what he was doing because I must wait for a technician to finish a job that they should have started.Its going to be the 13th of March soon so it will be 1 month and I'm no closer to having the installation complete.Im sure the next thing you will do is raise another useless ticket.Get 1 company that can do the entire job,why sub contract a company that can only do half the job and just leave and then say Vumatel will need to get a technician to come and sort the other issue out.I want my service not some sub contracted company to do half the job and pass the buck to someone else.Im just waiting in hope and I'm asked by the sub contractor to follow up. The half done job.I paid for the service but I must do the heavy lifting
We trsut that you are well
Kindly be advised that the service was actviated today.
Kind Regards
The Vuma Team
We trsut that you are well
Kindly be advised that the service was actviated today.
Kind Regards
The Vuma Team
Reagrds
The Vuma Team
Reagrds
The Vuma Team
