TG
Thembakazi G

1 reviews | Active since Nov 2023

11 Nov 2023, 01:03

Vumatel/britelink/sdv is a **** very unprofessional

VumaTel /Britelink SADV On the 31 October 2023paid for my VumaTel. I was told they will come on Monday @15:30. Technicians came find the box faulty, they couldn't install. Told us they will be back. No one came back till today. Vuma told us the mayyer is with Britelink. Britelink never answer its phone is frustrating. These companies are worse than eskom even our government is better. I only got through to Britelink when I was put through Vuma got helped by the most patronizing Lebohang. You don't take respect your customers. This is frustrating. I don't want any apology. I want Fibre installed as in today or im taking this to Twitter to get y'all canceled. You don't care. If cant install Fibre refumd because nkw we must money on data

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Replies (2)
Vumatel
Vumatel's reply13 Nov 2023, 09:24
Official
Good day Thembakazi Gcweni

Please provide us with your full address and we will adviser on your inquiry.

Kind regards
The Vuma Team
Vumatel
Vumatel's reply13 Nov 2023, 10:32
Official
Good day  Thembakazi Gcweni

Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.

Kind Regards
The Vuma Team