Vumatel/Afrihost - No Feedback = No CUSTOMER!

So, Saturday 18/05/2019 a new fiber line was installed on my property. The technicians were good, friendly and efficient. I was told everything is complete, just the splicing would need to be done on Monday 20/05/2019. Now it's Tuesday almost 15h00. I have NO feedback, NO connection, NO splicing and NO decency to let me know what is going on.

So I am going to treat Vumatel and Afrihost (Providers) with the same level of decency given to me. If this is not completed by 18h00 this evening when I return home from work, I will be ripping out your installation, the box and your pvc pipes and everything, I will add the router as well, and gently place them on the lawn outside my property for you to collect (Or whomever decides they need it as I can almost guarantee this will not be done in time)... This is the easiest way to anger a new customer, with potential new properties I wanted to have installations done. Judging by this service, MWEB would be a better way to go...

Now lets see if someone has the decency to answer me, thanks.