VUMATEL - ZERO SERVICE TO CUSTOMERS!!!!!!!!!

My fibre has been down since Thursday 09 February 2022. I logged a trouble ticket with Vodacom. My fibre is still down. I am unable to work or operate without fibre. I have called Vodacom numerous times and they tell me the same story, we are waiting for Vumatel Technician to contact us with a date and time to attend to your fibre query. No one has called me from Vumatel, there is zero contact information on the site and I am waiting at home with absolutely no resolution. What type of service does this company offer? They are *********** and have little respect for customer service. Would the person who has some authority please attend to my urgent request to get my fibre up and running. I am unable to work. Absolutely disgusted!