Vumatel, Zero Accountability

I had vumatel fibre installed at my house in October 2019. My pool installation was damaged by the contractors to the extent that the cost for repairs was over R8000 (Probably more by now). It is now a year later, several tickets were raised by Vumatel, several representatives were on site, quotes were supp**** for pool repairs by an independent pool maintenance company at Vumatels request and at my cost to get consultants out to quote, yet my pool is still a sludge filled mosquito infested dam without a functioning filtration system.

Tickets just get closed and marked as resolved without any feedback or communication to me and contractors and support staff ignore our emails, messages and phone calls. I get told that I am not the only person in our area that has had issues like this with Vumatel, so I urge anyone else who's experienced such horrible service and lack of accountability from Vumatel to come forward.

IGNORING ME WILL NOT MAKE ME STOP HOLDING YOU ACCOUNTABLE FOR DAMAGING PRIVATE PROPERTY.