VUMATEL - YOU SHOULD STICK TO DIAL UP INTERNET

We have been without internet from midday on Monday, 14 March 2023. It is such a complicated system to lodge a complaint. We had to phone MWeb which is an impossible task of ID and pin verifications which never works with Mweb. Finally booked a ticket and was told several hours later they cant resolve it and would need to access my property. We can expect them to contact us within 3 to 6 working days - who has ever heard in this instant world where we run our business using the internet that we must wait 3 to 6 days. They only work 7.30 to 5pm - you cant be a business in this field and operate only while the sun is up. Has Vumatel not realised the world is small we work globally and so should they. They absolute disaster and I am hoping someone will tell them of this review but having spoken to them i realise they just dont care. Looking for a different service provider so we can move from Vumatel - Mweb i hope you read this too. YOu going to lose business