KK
Kyle K

1 reviews | Active since Feb 2018

07 Mar 2018, 16:07

Vumatel - Worst service of my life

Sitting here waiting for the 20th time.

Currently on hold for 30 minutes!!

Was supposed to send a technician out.

No show, no communication.

Phone Vumatel, they say they fixed the problem...... But they haven't!

Still no internet 3 weeks after having the line installed.

Go Vumatel, you guys are great! NOT. Worst service I have ever received...... from anyone ever!!!!!!!

0
Replies (2)
Vumatel
Vumatel's reply07 Mar 2018, 19:50
Official

Good Evening Kyle

We tried to contact you and we could not get through to you. We have requested urgent feedback from the relevant department and will keep you updated.

We hope you find the above in order.

Kind Regards

The Vuma Team

Vumatel
Vumatel's reply07 Mar 2018, 19:52
Official

Good day

We sincerely apologise that our technician did not pitch.Please be advised that we will follow up with a maintenance team and revert

Regards

The Vuma Team