CL
Chantelle L

1 reviews | Active since Feb 2018

05 Feb 2018, 16:33

VUMATEL! WORST SERVICE EVER!

We installed fiber at our unit on the 29/01/2018 trough Vumatel. Since this day we are still not connected to the internet. Me and my husband have been phoning non stop to sort out our problem but we only get a "we will escalate the problem" Have have told them to come and fetch their equipment as and reimburse me as they have taken the montly debit order bu still cant provide us with internet acess.

They only deliver bad service and I would not recommend anyone to go with Vumatel.

0
Replies (2)
Vumatel
Vumatel's reply05 Feb 2018, 19:58
Official

Good Evening Chatelle

We trust that you are well.

Kindly email us your address and contact details to *** so that we can look into your issue.

Kind Regards

The Vuma Team

CL
Chantelle L's update06 Feb 2018, 18:41
Reviewer Update
Thank you very much, the issue has since been resolved and I apologize for any inconvenience caused.