Vumatel worse than Telkom could ever be

<p>I reported a broken manhole cover on 26th April with case number 7392. <br /> <br />The manhole cover is at the bottom of some public stairs in the middle of the walkway. Dangerously positioned and at least one person I know of fell in the hole and was injured. <br /> <br />All this was was explained on different days since the 26th of April to a number of Vumatel assistants including Charmaine, Gerhard, Rizel, Andrew Ndlovo and Clayton over the past 3 weeks. <br /> <br />Nothing has has happened and the dangerous hazard is still in the middle of the sidewalk. The customer service is shockingly bad, disgusting. When trying to follow up with any of the previous people I've spoken to I am transferred by a "vuma hero" to ultimately a voicemail which is never rep**** to. <br /> <br />There should be accountability and responsibility taken here. <br /> <br />Fix the %*#ing hole!!</p>