LG
Leon G

1 reviews | Active since Nov 2014

20 May 2018, 21:51

Vumatel worse than Telkom?

I have tried for a month to get fibre installed at my house. Nobody replies to emails, the call centre cant help and promises return calls that never happen. It appears Vumatel has employed Telkoms Customer Experience department

0
Replies (2)
Vumatel
Vumatel's reply21 May 2018, 11:56
Official

Good day Leon,

We apologise for the service that you have received thus far, thanks for taking our call earlier, we have sent your details to our installations department and we will make contact with you later again with an update.

Kind regards,

The VUMA Team

LG
Leon G's update21 May 2018, 11:59
Reviewer Update
Thank you for the call. I eagerly await your response later today and will be sure to write a complimentary review if this can be sorted out speedily.