TN
Thulasizwe N
1 reviews | Active since Oct 2022
02 Oct 2024, 14:14
VUMATEL WITH POOR SERVICE
Vumatel has poor service and communication. I am on 6th day without internet because of their sheer incompetence. How can you replace the ONT with a new one that you forget to activate the new one. Yet I am expected for the days I had outage because they took long to send technicians
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Vumatel's replyOfficial
03 Oct 2024, 09:07Good day Thulasizwe
Thank you for contacting us. Please accept our sincere apologies for the service you have received thus far.
We have escalated your ticket to our support team.
Regards
the Vuma Team
Thank you for contacting us. Please accept our sincere apologies for the service you have received thus far.
We have escalated your ticket to our support team.
Regards
the Vuma Team
Vumatel's reply03 Oct 2024, 09:07
Official
Good day Thulasizwe
Thank you for contacting us. Please accept our sincere apologies for the service you have received thus far.
We have escalated your ticket to our support team.
Regards
the Vuma Team
Thank you for contacting us. Please accept our sincere apologies for the service you have received thus far.
We have escalated your ticket to our support team.
Regards
the Vuma Team