Vumatel Wifi line Installed 4 weeks ago. Still Down.

Just under 4 weeks ago two Vumatel technicians came and installed a fibre line in my house. I was told that by 14:00 that afternoon that the light would stop flashing and the internet line would be up and running... 3 and a half weeks later, after the many "promises", my line is still down and has still not been activated to work. SO MUCH FOR service delivery. This company is quick to sign up customers, portraying the companies abilities in a good light meanwhile its all empty promises. Bad bad service. About a week and a half ago I was sent another email, this one ensuring and promising, once again, that the lie will be up by the 28th of September. I have contacted many authorities, sent out emails and have stated the issue n Facebook but STILL NO HELP OR ASSISTANCE. I highly recommend people to not use this company!!! I truthfully do not expect any response from the company, just as my expectations of them is bad. I write this in the light so that people notice this and are informed about the companies empty promises and lack of care/ help.